Keeping in touch with current and past customers increases client loyalty, strengthens relationships, and expands referrals. People love to feel appreciated and valued. It encourages them to share the love through continued business and referring their family, friends, and business associates to receive the same positive service from a considerate business. Too often business owners do not have the time to dedicate to customer appreciation, but find tremendous business growth opportunities when they turn to customer support outsourcing. Gold Force imparts a genuine empathetic touch to communications with a pleasant voice and articulate wording, and serves as a professional extension of your business with a true interest in your company image.

Communications:

Email/phone/mail: Clients, Customers, Media, Referrals

Statements:

Balances, Invoices, Notices, Proposals, Quotes

Satisfaction Surveys:

Claims, Products, Services, etc.

Client and Customer Appreciation:

New Business, Referrals, Thank You, Anniversary, Birthday, Holidays, Occasions, etc.